A Practical Exploration of Home Care Service System Enabled By Digital Technology
This paper mainly focuses on the study of the digital transformation of home care service system, including three aspects: service structure, operation pattern, and technical practice. Firstly, the paper analyzes all the contents of the multi-cooperation mechanism and the whole process service chain, in order to clarify the operation obstacles of the current service system; Secondly, it discusses the application of intelligent devices, information platforms and management systems in home care, and draws a conclusion that digital technology is conducive to improving service capabilities, better allocating resources, accelerating response speed and other advantages, and has become the most important force to promote the transformation of home care service system.
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